Shipping & Delivery

• Do you offer free shipping?

  • Yes. We offer free standard shipping to the United States and Puerto Rico on eligible orders.

• How do you ship oversized or international orders?

  • For international shipping and any oversized art pieces, please contact us prior to purchase so we can provide a customized quote and shipping plan.

• How long will my order take to arrive?

  • Standard domestic processing and transit times vary by product and destination. Once your order ships, you will receive tracking information. For exact estimates, contact us with your shipping address and item details.

Order, Payment & Returns

• Do you accept returns or exchanges?

  • All sales are final. We do not accept returns or exchanges.

• What payment methods do you accept?

  • We accept major credit and debit cards and other standard payment options displayed at checkout. If you need a specific payment arrangement for a custom order, contact us.

Artwork & Custom Orders

• Can I commission a custom piece?

  • Yes. For commissions, oversized works, or international delivery, please contact us to discuss scope, pricing, production time, and shipping.

• How is artwork packaged?

  • Artwork is carefully packaged to protect it during transit. For oversized pieces we coordinate special crating and handling as needed.

Damage & Claims

• What if my artwork arrives damaged?

  • Inspect your shipment immediately upon delivery and retain all packaging. Contact us within 48 hours with photos of the damage and packaging. We will evaluate the claim and work toward a resolution. Note that all sales are final, but we will address shipping damage on a case-by-case basis.

Contact & Support

• How can I contact Harak Rubio Designs?

  • For questions about orders, international shipping, oversized pieces, commissions, or damage claims, please contact us directly with your order number and details so we can assist promptly.

Policies Summary

• Free shipping: United States and Puerto Rico (standard eligible orders).

• International & oversized shipping: Contact us for a quote and arrangements.

• Returns: All sales are final.

• Damaged shipments: Report within 48 hours with photos for review.

If you need help with a specific order, shipping estimate, or custom request, contact us with your item and delivery details so we can provide tailored assistance.